“For facility managers and CRE teams alike, the benefits of optimized workflow and building operations range far and wide. From facilitating more effective energy management to achieving operational cost savings, and from reducing environmental impact and extending asset life cycles, it’s clear that adopting digital processes – and supporting digital workspaces – is rapidly becoming a necessity for strategic FM.”

-JLL, a leading global real estate services firm.

Around the world, companies are starting to realize the importance of digital transformation. Take the case of maintenance alone. More than 50% of a personnel’s daily tasks involve making reports and doing rounds in conventional buildings. An increasing number of enterprises are now asking- does it have to be that way? 


Industry 4.0 has brought with it advancements in technology, data acquisition, and analysis that are enabling the transformation of facilities from mere buildings to Smart Buildings of the future.


Today’s blog is about one such enterprise and its journey to find an answer to the question- Are Smart Buildings smart for the business?


A Japanese system integration company, they have 17 facilities across major cities in India. These buildings are all equipped with a variety of assets like chillers, HVAC systems, transformers and motors, UPS, etc. It is part of a family of companies, a $109 billion organization with more than 310,000 professionals in 88 countries and regions.


Founded in the late 1980s, it was still a conventional company in 2018. While their products had developed with time, the way they managed their facilities was still old. Facility management for them was highly manpower-dependent, energy-intensive, and costly– sometimes downright inefficient. Additionally, more than half of their personnel’s time was being spent in reporting and doing rounds. Clearly, something had to change.

SmartSense emerged as the most suitable solution to all their problems. 

Bringing all their assets together on one platform gave them the visibility that they had been lacking so far. Where most BMS failed, SmartSense offered AI-powered Asset Intelligence. With its strong analytics layer, SmartSense is capable of detecting even the smallest anomalies in operation and sending bespoke alerts to personnel-in-charge. This gave the company an upper hand. Knowing about possible faults and breaches in advance allows them to make prompt decisions. Predictive rather than reactive maintenance helps decrease unplanned downtime drastically. 


SmartSense Chiller Insights

Want to have a sneak peek into the SmartSense platform? 

SmartSense sends Anomaly reports that drill down to the root cause of any deviation in behavior. This helps the team track leaks or faults in the system very quickly- an exercise that would take days earlier. Integration with their internal ticketing platform allows for seamless maintenance activities

Monitoring their energy consumption data, in the same way, helps them reduce their energy bill significantly. SmartSense finds patterns in the consumption data, and any deviation is duly reported with possible causes and recommendations for resolution. This also helps to locate degrading assets that become energy-guzzlers and bring down the productivity of the whole facility. They have also created centralized NOCs for energy and critical area monitoring. With SmartSense, the company now has the required insights to make the best decisions and to make them quickly.

[How a bearings manufacturing giant harnessed the power of AI-powered Asset Intelligence.]


GIS Dashboard


The need is not data. It is Actionable insights.

They also found SmartSense helpful for critical area monitoring. Predictive maintenance of UPS, temperature, and pressure monitoring is helping the enterprise operate at maximum efficiency


On top of everything else, SmartSense sends automated daily and progressive reports tailor-made to suit recipients of different management levels. With reduced dependence on manpower for mundane, repetitive tasks, the company now utilizes the personnel in more effective ways to increase overall productivity.

They have since expanded from 17 to 22 Smart Buildings- all using SmartSense for effective management and maintenance. Along with Ecolibrium, they are now working on workstation monitoring in line with post-Covid government regulations. Bringing together temperature, humidity, AQI (Air Quality Index), Illumination, Noise, occupancy and other parameters, a comprehensive Human Wellness Index is being created to increase occupant comfort, safety, and productivity.

[How we helped enterprises during Covid-19.]

Buildings of the future are not going to be just brick-and-mortar. They are going to be intelligent entities buzzing with activity, capable of self-diagnosis and management with minimal human-dependence. 


Forward-looking building owners, managers, and tenants like JLL, NTT Data, Embassy Group, Future Group, Abbott realize this and have been using SmartSense to make their buildings Smart. And they are getting a bang for their buck.

Want to make your buildings smart? Let us tell you how

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